About us

Why QMAGIC Queue Systems?

-Are you unable to Monitor the Performance of a Branch located in a distant Location?
-Are you unable to create a unique customer experience which can be your competitive edge?
-Are you having tempered customers in waiting areas ?

Facing similar issues like:

-Increased Customer waiting time ?
-Increased Employee idle time ?
-Frustrated Customers due to unfair serving?

Now, you have come to right place as we can help solve your problem.

Qmagic Queue Systems is a complete Customer Experience platform which is designed to set you apart from your competitors. Monitor real-time branch Analytics and Dynamic Customer Intelligence while providing Insight and Answers for Customer flows.

Designed to help you create a service delivery environment where customers can enjoy a pleasing experience which result into the best level of customer satisfaction. Combined with the real-time Customer Satisfaction Survey Devices, Qmagic Queue Systems provides a range of touch points that is designed to set you apart from the competition.

Our Vision

Our vision has been to provide qualified and valued products, to be professional and provide on-time services with 100% Customer Satisfaction which is our success.

Our Mission

EMSE ELECTRONICS LLC board and employees are integrating their experience and knowledge with technology, hence serving on technical courses at company’s sector in assembly, manufacturing and service fields.

We consider our products quality and sustainability as a warranty and reference of their further services. We see our employees as partners. Company’s mission’s always been to meet their clients requirements and demands in the best proper way and raise quality.

WHO WE ARE

EMSE Group is an international technology group operating through its core companies:

EMSE Turkey (Türkiye)
CEO Technology (Türkiye)
EMSE Electronics Trading LLC (Dubai, UAE)

EMSE Group is the owner of the QMagic, QVista and EMSE brands, with all intellectual property, licensing, and commercial rights held within the group structure.

Within this structure, CEO Technology acts as the principal manufacturer and software developer, while all companies operate under a unified ownership and management framework, sharing the same technical know-how, expertise, and corporate vision.

As part of this group structure, EMSE Electronics Trading LLC (Dubai) is authorized to represent EMSE Turkey. internationally, particularly across the GCC region, and is responsible for regional operations, project execution, and distribution activities.

The QMagic platform is a fully web-based and centrally managed system developed by EMSE Group, designed for high-performance environments such as healthcare institutions, government facilities, and enterprise service centers.

Through its integrated organization and long-standing experience, EMSE Group delivers end-to-end solutions, including software development, hardware integration, system deployment, and long-term maintenance and support services.

Qmagic Queue Management Systems is ideal for banks, pharmacies, telecom service centers, health care centers, immigration offices, government institutions, hospitals, retail outlets, airlines offices, embassies or any other organization where a heavy queue exists.

Company Certificates :

ISO 9001 Total Quality Management System
ISO 27001 Information Security Management System
ISO 14001 : 2015 Environmental management systems
ISO 22301:2019 Business continuity management systems
CE

With partners around wordwide, we are expanding our market, raising total sales volume each and every day.

With our name over 35 years of experience and customer based solutions, we are looking to future with more confidence and honor.

Among only a few samples of our references in GCC and domestic market :

UAE Army- General Command of Armed Forces- Abu Dhabi/UAE
UAE – Ministry of Social Affairs – All over UAE
PHCC (Primary Health care Corporation) – Multiple Branches – Doha/Qatar
Ministry of Manpower – Oman
King Hamad Hospital – Manama/Bahrain
Bank Albilad – Saudi Arabia
Farwania Hospital-Kuwait City/Kuwait
Al Sabah Hospital Kuwait City/Kuwait
Saudi-German Hospital-Medina/KSA
Islamic University Hospital-Medina/KSA
Al-Ahli Driving Centre- Dubai/UAE
Ajman Government Visa Section – Ajman/UAE
Ajman Government Citizenship Centre-Ajman/UAE

BRANDS

Including queue management systems, patient flow management systems, information kiosks, survey systems
16 Engineers, 72 Technical Personnel, 11 Office Personnel, 6 Ancillary Service Personnel
3 $ Million average annual sales volume
Systems running in 35 Countries including all GCC and still counting

QMAGIC, QVISTA and EMSE are registered brands of CEO Technology, a group company of EMSE Group.