QMAGIC’PRO
Main Queue Management System Control Software Pack – Network Release – QMAGIC’PRO
Qmagic is not only a software which queue people in proper way, but far more than that.
Qmagic an easy, hassle-free, user friendly interfaced software
Main Queue Management System Control Software Pack – Network Release – Qmagic
Qmagic is not only a software which queue people in proper way, but far more than that.
Qmagic an easy, hassle-free, user friendly interfaced software by which enterprises can;
- Save costs,
- Make further decisions for their business ,
- Monitor and supervise their employees,
- Measure effectiveness of whole enterprise or individuals
- Learn what their customers think about their service and so on.
Main Features
- Developed under latest Technologies .NET Framework 4.8 and .NET Core 5.0
- Easy installation and release updates automatically
- Multilanguage support
- Capable of fully managing multiple branches from Headquarters
- Customer segmentation support
- Detailed reporting on both branch and headquarters
- Easy to generate custom reports as your needs
- Support mobile ticketing from a web site or a mobile device before going to branch
- Appointment Scheduling ability
- Strong Notification System for SMS, E-Mail, Web Browser, Android and iOS.
- Easy pathfinding and robotic flow with Automatic Ticket Routing system.
- Real Time Monitoring of Branches
- Easy Integration Support for Customer Satisfaction Survey Device
- Digital Signage Management with Central Application from headquarters
Installation and Updates
- Easy installation through web browser
- All applications are cabaple of checking new version and updates at application start automatically
- New updates can be deployed easily through central web server automatically
Branch Management
- Defined Branches can be assigned to one or more groups for efficient management and reporting
- Each branch can be directly be accessed through central management application. Any setting can be customized remotely.
Customer Segmentation Support Through
- Card Prefixes
- Central Database Queries
- Web Services
Profile Support
- Allows fast distribution of new settings like Kiosk Screen Designs, Ticket Designs, Service Configurations and Macros
- Whole profile or some of its settings can be applied
- Branch or Group Selection is available for management purposes
Instantaneous Branch Statistics (Real Time Monitoring)
- All branch statistics can be collected through services or terminals
- Alert support if critical values are occured
- Auto refresh
- All information columns have its own filter setting, so statistics screen can be customized.
Reports
- Various predefined reports
- Many parameters to access different report results
- Helps to decide which branch or employee performs better
- Group (Collection of Branches) based reports are available
- Excel, Pdf, Doc, Access, Htm based reports
- 2D and3D Detailed Graph Support
- Custom reporting filters avaliable
Fully Customizable Kiosk Screens:
- Different button designs are included on software
- Adding texts, pictures, videos are possible from its own designer
- You can also push design limits by using any professional editor software and upload pictures to designer
Fully Customizable Ticket Designs
- Adding texts, b&w pictures are possible from its own designer
- Dynamic values like Service Name, TicketNo, Date-Time, Service Floor No, Branch Name, Average Waiting Time, Waiting Count can be added to ticket template from designer
- More than onet emplate can be storedon a profile andit can alsobe assignedon differentservices
Kiosk Management
- Branch configuration and all ticket information are always in synchronization with central server
- If a disaster recovery is needed on kiosk side, branch configuration can be easily restored through Central Synchronization service
Terminal Software
- Functional and user friendly Interface
- Easy configuration
- Web based terminal or Windows based terminal options.