QMAGIC’PRO ( Main Queue System Software )


Main Queue Management System Control Software Pack – Network Release – QMAGIC’PRO
Qmagic is not only a software which queue people in proper way, but far more than that.
Qmagic an easy, hassle-free, user friendly interfaced software


Product Description

Main Queue Management System Control Software Pack – Network Release – Qmagic

Qmagic is not only a software which queue people in proper way, but far more than that.
Qmagic an easy, hassle-free, user friendly interfaced software by which enterprises can;

  • Save costs,
  • Make further decisions for their business ,
  • Monitor and supervise their employees,
  • Measure effectiveness of whole enterprise or individuals
  • Learn what their customers think about their service and so on.

Main Features

  • Developed under latest Technologies .NET Framework 4.8 and .NET Core 5.0
  • Easy installation and release updates automatically
  • Multilanguage support
  • Capable of fully managing multiple branches from Headquarters
  • Customer segmentation support
  • Detailed reporting on both branch and headquarters
  • Easy to generate custom reports as your needs
  • Support mobile ticketing from a web site or a mobile device before going to branch
  • Appointment Scheduling ability
  • Strong Notification System for SMS, E-Mail, Web Browser, Android and iOS.
  • Easy pathfinding and robotic flow with Automatic Ticket Routing system.
  • Real Time Monitoring of Branches
  • Easy Integration Support for Customer Satisfaction Survey Device
  • Digital Signage Management with Central Application from headquarters

Installation and Updates

  • Easy installation through web browser
  • All applications are cabaple of checking new version and updates at application start automatically
  • New updates can be deployed easily through central web server automatically

Branch Management

  • Defined Branches can be assigned to one or more groups for efficient management and reporting
  • Each branch can be directly be accessed through central management application. Any setting can be customized remotely.

Customer Segmentation Support Through

  • Card Prefixes
  • Central Database Queries
  • Web Services

Profile Support

  • Allows fast distribution of new settings like Kiosk Screen Designs, Ticket Designs, Service Configurations and Macros
  • Whole profile or some of its settings can be applied
  • Branch or Group Selection is available for management purposes

Instantaneous Branch Statistics (Real Time Monitoring)

  • All branch statistics can be collected through services or terminals
  • Alert support if critical values are occured
  • Auto refresh
  • All information columns have its own filter setting, so statistics screen can be customized.


  • Various predefined reports
  • Many parameters to access different report results
  • Helps to decide which branch or employee performs better
  • Group (Collection of Branches) based reports are available
  • Excel, Pdf, Doc, Access, Htm based reports
  • 2D and3D Detailed Graph Support
  • Custom reporting filters avaliable

Fully Customizable Kiosk Screens:

  • Different button designs are included on software
  • Adding texts, pictures, videos are possible from its own designer
  • You can also push design limits by using any professional editor software and upload pictures to designer

Fully Customizable Ticket Designs

  • Adding texts, b&w pictures are possible from its own designer
  • Dynamic values like Service Name, TicketNo, Date-Time, Service Floor No, Branch Name, Average Waiting Time, Waiting Count can be added to ticket template from designer
  • More than onet emplate can be storedon a profile andit can alsobe assignedon differentservices

Kiosk Management

  • Branch configuration and all ticket information are always in synchronization with central server
  • If a disaster recovery is needed on kiosk side, branch configuration can be easily restored through Central Synchronization service

Terminal Software

  • Functional and user friendly Interface
  • Easy configuration
  • Web based terminal or Windows based terminal options.